Showed up after work and the house was ice cold. Furnace was running but no heat. Called Barton's and they were able to get a tech out in 40 minutes. Adam the tech was able to get it up and running in less then an hour. Adam was great and will definitely use them again.
Vern and Angel have been amazing to work with regarding our heater issues. We have been told by several companies that our heater cannot be fixed and needs to be replaced, then Vern came in and just started working on it. We have heat and parts on the way! Could not be happier with the results. I definitely recommend Barton Boys!
Vern came and did all of the repairs I needed for my homeowners inspection to sell my home. He was a great person, He did great job. Plus I appreciated senior discount. I had estimates and was so surprised that my invoice was $150 less then others. Angel the gal in the office was very kind and informative I highly reccomend Barton Boys!
Scott and the crew with the Barton Boys provide better service than any other shop I have ever seen! Good people, great product, and amazing service! That Steve Short guy working for them is doing an awesome job!
I'm so pleased with the Barton Boys. The people there are very pleasant to work with and they really enjoy what they're doing. If you're looking for a heating and cooling company the Barton Boys have your back.
Gary came out for a preventive annual maintenance on my furnace. He was very thorough and kind enough to explain the system while doing his work.I would highly recommend Barton Boys company and Gary for representing the company so well.Thank You Again Roger
Gary came out and worked on our AC unit that's 24 years old. I figured that it would need to be replaced. Gary was very honest and only replaced what was needed to get our unit back up and running. He also took the time to go through the system with me and explain how to properly set it up for optimum performance. Thanks for the honest work.Bryan
I would not recommend anybody use these guys. We switched to a gas furnace, and had Barton boys install it. They started in September, but it didn't get fully installed until the middle of October. Then the guy says he'll meet the inspector, i get a text that the inspector is oon his way, and i need to go home to meet him. After the inspector, i call the office to have them come finish and turn it on, as i was told to do. 6 pm some guy comes with a pissed off attitude, get mouthy with my 10 yr old daughter. His way of hooking up my furnace, its to strip the wires and shove them in a extension cord. Really?! He tells me, the electricians will be outwith within a week. The next day my heater don't work. He didn't tape it or anything. Its now November, i call to see when they electricians will be out. 1 st he says that The electricians keep putting them off. Then, the owner thinks it's funny that the salesman forgot to call the electricians. He's out on vacation. Overall a bad company that don't care, even if you are spending allot of money!
Work was part of an Avista Rebate program. Everything went just as described in the contracts. Don't have anything to compare it with but from point of view (home owner conversion) everything was perfect. Thanks for a great job.
The response time that the Barton Boys showed was fantastic. I called them in the afternoon and they were able to squeeze me in later that day. The technician they sent was very knowledgeable and was able to fix my furnace very quickly. My only complaint is that I was being charged $100 dollars an hour, I realize that this is a fair price but the time from when the technician called me and said he was on his way and the time when I was signing the bill was 54 minutes apart. The bill came to $159 so asked if we required any extra parts that brought the price up and mentioned that it was under an hour from when he alerted me that he was coming. The technician responded he had started charging me when he left his last job a great distance away (south hill to the north side), and that he was missing dinner. I appreciate the work he did, but did not appreciate paying an extra $60 for his dinner.Edit: I periodically check on this review to see if the owner ever feels like replying. I figured that they just tuned out their online presence as they never replied to any others. Looks like they are aware, because they had time to respond to a positive review a month ago. Would not recommend. There are other, honest companies in town that take time to care about doing the right thing.